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Pipeline, deals and customers: the jobs and their tools

Four decisions that turn a plan into revenue: how to fill the pipeline, how to run the sales conversation, how to close, and how to keep and grow customers. Each card is one job. It shows what you give, what you get back and where it runs.

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Owned by: Demand generation head

How do we fill the pipeline this quarter?

Choose the accounts, reach them, and make launches and events pay back.

Research a target account before you reach out

What you give and get back
You give
The account, or your list of target accounts.
You get back
Target account lists, list audits and a one account brief in TOPS order (technographics, organisation, person, situation), with a probe question for every finding.

Claude skill: Account research.

Generate a multi touch email sequence

What you give and get back
You give
The sequence type, the buyer you are writing to and your solution.
You get back
A series of emails with the day to send each one, plus sequence tips. The Claude skill drafts outbound and deal stage follow up using the facts you provide.

Tool: Email Sequence Generator. Claude skill: Sales sequences.

Build a launch plan with a timeline

What you give and get back
You give
What you are launching, the launch type, target segments and goals.
You get back
A launch timeline, messaging for each segment, success metrics, risks and a pre launch checklist. The Claude skill adds verified press releases, regional releases, company updates and launch sequences.

Tool: Launch Commander. Claude skill: PR and launch pack.

Plan events backwards from your sales target

What you give and get back
You give
Your sales target and the event.
You get back
The share events must deliver, the event portfolio and the cost per qualified lead, then a plan for each main event type, such as a roundtable, booth, webinar, podcast or workshop. Every figure is yours.

Claude skill: Event planner.

Script your webinar, panel or podcast with timings

What you give and get back
You give
The topic, the audience and the webinar type.
You get back
A run of show, a full script with timings, Q&A preparation and a follow up email sequence. The Claude skill adds panel question maps, speaker notes and stage demo kits.

Tool: Webinar Script. Claude skill: Event speaker kit.

Build a research asset where every number cites its source

What you give and get back
You give
The report or data you want to turn into content.
You get back
Post series, briefs, reports, benchmarks, white paper outlines and case studies where every number is checked against the publisher's own topline and locked across every asset.

Claude skill: Evidence research asset.

Owned by: Sales and account executives, and founders who sell

How do we run the sales conversation?

Walk into the call knowing the account, the questions and who decides.

Start here

Prepare the questions for your next sales call

What you give and get back
You give
The discovery framework you use, such as MEDDPICC, BANT or SPICED.
You get back
Discovery questions for each part of it, with advice for the stage of the conversation. The Claude skill also maps who takes part in the buying decision.

Tool: Discovery Question Bank. Claude skill: Discovery and buying group.

Map your buying group and its influence

What you give and get back
You give
What you sell, your deal size and typical champion.
You get back
A buying group map from champion to blocker, an influence map, a multi threading checklist and questions per role. The Claude skill writes champion, signer and evaluator hypotheses with validation questions.

Tool: Buyer Group Analyzer. Claude skill: Buying role hypotheses.

Owned by: CRO

A deal is open. How do we close it?

From a stalled deal to a signed one: the case, the proposal, the price and the plan.

Start here

A deal has stalled. Decide what to do this week

What you give and get back
You give
The deal name and its stage.
You get back
A deal health score, a stage strategy, actions for the next two days and this week, and coaching questions. The Claude skill reviews deal health and a dated close plan to agree with the buyer.

Tool: Deal Strategy Coach. Claude skill: Deal review and close plan.

Write a proposal for your buyer

What you give and get back
You give
The proposal section you need and your solution.
You get back
A draft of that section, such as an executive summary, a solution overview or a pricing justification. The Claude skill builds a client facing deck or proposal. Give it a sample file from the client and it copies their colours and fonts.

Tool: Proposal Section Writer. Claude skill: Sales Proposal Builder.

Defend your pricing in a negotiation

What you give and get back
You give
The negotiation scenario, such as a discount request.
You get back
An assessment of your bargaining position, a negotiation strategy, answers to common pushback and a discount approval framework. The Claude skill prepares the price conversation and equips the buyer who supports the deal.

Tool: Pricing Negotiation Guide. Claude skill: Negotiation and champion.

Owned by: Customer Success head

Which accounts are at risk, and where can they grow?

Onboard well, see risk early, defend the renewal and find the expansion.

Check account health across your book

What you give and get back
You give
Your account notes.
You get back
Account health scored on six weighted signals, missing data flagged and a portfolio ranked by risk.

Claude skill: Account health check (GUARD Gauge).

Prepare a QBR

What you give and get back
You give
Your account notes.
You get back
A seven section quarterly or executive business review brief and recap.

Claude skill: QBR prep (GUARD Review).

Save a renewal at risk

What you give and get back
You give
Your account notes.
You get back
Renewal risk assessed on a 180 day countdown, and a save plan.

Claude skill: Renewal save plan (GUARD Defend).

Find the upsell and plan the conversation

What you give and get back
You give
Your account notes.
You get back
Four expansion signals checked, and a plan for how to raise the expansion conversation.

Claude skill: Upsell and expansion (GUARD Uplift).

The other four decisions

Plan, position and publish

For founders, CMOs and marketing teams. The decisions that come before pipeline.

Open plan, position and publishBack to all eight decisionsRead the guides that chain the tools

When a tool is not enough

Bring in Shashwat for the calls a tool cannot make

The tools are free and stay free. When two motions score close, when your leadership team disagrees on the buyer, or when the plan needs someone to run it, Shashwat works with growth stage B2B and ITeS teams as a fractional CMO, and on demand generation, positioning and branding, content marketing, ABM and lead generation.

Work with ShashwatCompare assumptions in a team workshop